Loan Modification Manual Table of
Contents
Preface
Part 1 The Industry:
Past Present and Future
The Industry and how we arrived
here
Where are we going from
here?
The future of
lending
Part 2 Defining Loan
Modification
What is a loan
modification?
Who needs a loan
modification?
Foreclosure vs. loan
modification?
Short sale vs. loan
modification?
Time involved in a loan
modification?
What is involved in a loan
modification?
Who is involved in a loan
modification?
Part 3 Questions and
Answers
25 Important Questions and
Answers
Part
3 Negotiating a Loan Modification
by Yourself
Determine current
disposition
Needed Items
Prepare a file
Gathering and organizing your
records
Find the time
Set plan of
action
Document
everything
Part 5
Your Home/ Your
Mortgage
Determine homes
value
Gathering
Comps
Are you upside
down?
Know your rights as a
homeowner
Ask
CPA/Accountant
Part 4 The
Lender/s
Determine who your lender
is
What to expect from
lenders
Multiple Lien
Holders?
Is there an
Investor?
Obtain lender Phone numbers
(Included in this manual)
Research lender and gather
information
Lenders Specific
Documentation
Lender
decisions
Part 6 Making Contact
(Time to negotiate)
The Players
The attitude
Making first
contact
Asking the right
questions
Negotiations
Scripts
Dos and Don'ts
Part
8 3rd Party
Negotiators
Should I consider getting
assistance?
3rd Party Negotiators
discussed
Appendix
A Required Forms
Appendix
B Loan Mod Flow Chart
Appendix
C Glossary of Terms
Appendix
D Lender/Servicer List

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